One of the hardest parts of running a business is deciding which future risks deserve your attention today. You can't prepare for everything. But every now and then, something comes along that needs planning …
It's easy to assume that younger employees are naturally good with technology. After all, they've grown up with smartphones, social media, and apps. They've been online for most of their lives, so surely they …
Almost every conversation about AI eventually comes back to productivity. Business owners see demonstrations of reports being generated in seconds, emails written instantly, and routine admin handled automatically. It's easy to look at that …
If you use Excel regularly, you'll know that the hard part is getting your information into the format you want. Perhaps you always present figures in a certain way. Maybe reports need specific headings. …
AI is quickly becoming part of everyday business. A couple of years ago, most conversations were about whether businesses should use it. Now the discussion is about where it can save time. Writing emails… …
A conversation I’m having more often with business owners goes something like this: “We don't really use AI yet.” A few questions later, it turns out somebody is using ChatGPT to help write emails. …
AI was supposed to remove repetitive work. In some businesses, though, something different is happening. People are spending large parts of their day moving information between systems so the AI can function properly. Copying …
Most cyber security tools work reactively. Something suspicious happens, the system spots it, and then tries to stop the damage before it spreads. That’s incredibly important. But Microsoft is working on something that pushes …
Are you tired of that slight pause when you open something on your PC and it takes just a fraction longer than you expect? It’s not enough to stop you working, but it is …
Most businesses have a handful of phone calls that happen time and again. “What time do you open?” “Can I change my appointment?” “Has my order been dispatched?” “Can somebody call me back?” Of …
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November 11th, 2026
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