“They take the time to understand the situation”

As you can see from the picture, we are not a ‘normal company’ but DSP IT has made it easy for us to do what we do. They take the time to understand the situation and provide a tailored, considered solution, suggesting options to meet our needs. In the past, we have been told to work a certain way to fit into the requirements of common software!

Working remotely most of the time and under deadline pressures, DSP IT are always there to fix issues that arise. The routine check ins are always driven by DSP IT and make us think of how things are traveling and what improvement we, as a business, could make.

If you are not happy with your current business technology then please take the time to see a better way and call DSP IT. Sometimes, you don’t know how much easier something could be until you get a little guidance and assistance.

Tiny Good Director - Showtech Australia P/L

"Expert advice and education has eased our complex project rollout."

We are a Not-For-Profit Organisation undertaking a business expansion. DSP IT Solutions has provided expert advice in how best to set up an expanded facility and plan the infrastructure with our Staff capability in mind.

We had strict deadlines to meet, and DSP consistently met their targets.  The time needed on site was planned to work in with a complex worksite – we never felt like an inconvenience.

Having the Managed Services Plan means I can budget and predict our IT expenses instead of being reactive when things go wrong. I’m grateful to be able to spend my time and energy on my business, instead of problem-solving IT issues. Great service, great team.

Miranda Castles General Manager
Frankston District Netball Association Inc.

The Foyer Foundation moved to DSP IT Solutions when there was a change in our operating structure and dealing with DSP IT Solutions during those initial stages was very easy. Since I joined Foyer Foundation, all my requests for assistance have been answered in a quick, efficient and professional manner.

Communication from DSP IT is in a way that their customer can understand and is educational. They put the customer first and know IT issues can impact an organisation’s efficiency.

If anyone is looking for MSP support, I can say that I’ve enjoyed my experience dealing with DSP IT and recommend opening discussions about your needs and scoping the work with DSP IT Solutions. They make you feel important and not just like another work ticket, which I have encountered in the past with other IT support.

I would recommend the DSP IT team to anyone.

Steven Page Operations Officer
Foyer Foundation Limited

Excellent company to work with, very efficient, prompt and friendly people. Damien and his team work tirelessly to keep our IT current and up to date and all within a very affordable price. We would definitely recommend anyone looking for IT support to contact DSP IT Solutions and let them work out a solution for you.

Terri Carroll MiLife Victoria - CEO

The biggest benefit of our company using DSP IT Solutions as our Managed Service Provider is having an IT expert to turn to when unknown issues occur.

Another benefit is that they set up new machines, overall, they reduce the time we have to spend on IT.

For anyone looking to choose an IT company, I would like to say that the whole DSP team are friendly and when something urgent comes up, they have always been able to find a way to assist.

Pauline Humphrey Operations Manager - Grace Professional Services, Frankston

"Unique Building Services has utilised Damien Pepper and DSP IT Solutions since 2001"

Unique Building Services has utilised Damien Pepper and DSP IT Solutions since 2001 and during that time, DSP have provided exceptional service in terms of an efficient, cost effective and quality IT support and consultancy service. On a day to basis, DSP provide both on-site and out of office on-line maintenance of all our computer and telephone equipment.

DSP developed and built our in-house database in 2004/5 and provide invaluable professional advice and support both on our current systems and future Information Technology improvements and developments.

We are proud to have DSP IT Solutions as our IT Consultant and would highly recommend DSP to any prospective client.

Tony Pickles Unique Building Services - Managing Director

I just wanted to thank you for all of your help. I am not sure I could have handled computer issues on top of the pandemic.

I know how supportive your team has been of my Operations Manager, and I appreciate it. It has certainly been a relief to have your support.

Thank you for your efforts.

Sandi Grace CEO - Grace Professional Services

"In addition to our day to day IT support, they also oversee our practice management software"

DSP IT Solutions has enabled us to fully integrate IT into all of our Allied Health practices. They are always responsive to our requests and have issues rectified the same day. We have found that Damien and his team are always willing to go the extra mile and successfully liaise with our third party providers, removing the headache for us. In addition to our day to day IT support, they also oversee our practice management software Zedmed at all of our locations. DSP IT Solutions has enabled our multisite practices to work more efficiently and economically, ultimately allowing us to get on with servicing our patients. I have no hesitation in recommending DSP IT Solutions to other colleagues and know that they will give you the same high level of service that we enjoy.

Lachlan Goodison Peninsula Sports Medicine - Sports Physiotherapist and founding partner

Recently we had a server issue that caused our production to halt. DSP IT Solutions was super responsive to our issue and kept us updated throughout the rectification process. We were back up and operational within a timely manner without any loss of data. We couldn’t be happier with their service.

Stewart Lockie Roll Surface Technologies - Operations Manager

"Super responsive to our request for IT Help."

Our experience with the team at DSP has been efficient, thorough and professional. They always address our IT needs without interrupting our very busy business.

DSP has the great ability to problem solve and engage with outside providers when needed.

Nerissa Duncan Frankston Gastrointestinal and Liver Specialists - Practice Manager

In just about most industries, you get what you pay for. I have no issue with the IT costs through DSP. They are reliable, quick to assist with any issue and always approachable regarding any queries. I am sure there are cheaper options out there, but I would not want to risk my business which relies so heavily on IT and the cloud to run efficiently with something inferior. Over my 6 years as a business owner, DSP has been far superior to other IT companies I have used.

Daniel Droscher Healthworks Physiotherapy - Director/Physiotherapist

Damien and his team have provided us with accurate, exceptional and reliable service and support.  His knowledge and problem solving ability has ensured our 30+ year old system, that operated across several sites, could be stabilised and transferred to an external server.  Their experience enabled the project to progress swiftly, reliably and seamlessly.  We experienced no downtime with the transition.  I believe Damien’s “ownership” of the task and the experience and knowledge he brings sets him apart from other such service providers.

Megan Campbell Phone Agencies - Business Manager

DSP IT Solutions has been our chosen IT consultant for the past 18 months. Whenever we've had an IT 'challenge' we've been straight on the phone to them and we've always received prompt (and successful) outcomes. DSP has also been instrumental in the setting up of our webpage. I would recommend DSP to any business that is looking for extemely reliable IT support.

Ron Hammond Tamarr Imports - Financial Controller

DSP IT Solutions service is excellent. Very quick to respond and understand our needs. Always up to date with the latest technology available on the market. Even ahead of the curve and advising of new technology.

Andrew Georgiou Paralia Pty Ltd - Managing Director

Great personable service and quick to respond to any issues in the business. They have implemented cloud solutions for our businesses which have improved reliability and security of our data. Highly recommended.

Andrew Baird AJ Baird & Co - Principal